MAR Headquarters & Professional Staff
The parent organization for each local REALTOR® association in the Commonwealth, the Massachusetts Association of REALTORS® employs more than one dozen staff specialists who implement a wide array of programs and services for our members. The association’s headquarters, located just off I-95 in Waltham, include meeting room and classroom facilities, a walk-in bookstore, and executive staff offices. Normal business hours are 8:45 a.m. to 4:45 p.m., Monday through Friday, however, you may also conduct business and communicate with us before and after regular business hours via the Internet, e-mail and voice mail. As a valued member, our professional staff stands ready to assist you in a prompt, courteous manner. 

To guide you in selecting a MAR Department to help you with your question or request, please refer to the directory below. A list of MAR professional staff is also available. You may contact the MAR Customer Service Department at 800-725-6272.

MAR Issues and Departments

  Issue Contact

REALTOR® Product Mall ordering and sales Customer Service Dept.

Education and professional designation courses  

Continuing Education Requirements  

MAR professional development conference MassForms™  

Member awards programs  


Ethics and professional standards

Legal Dept.

Legislative and regulatory issues  

Legislative Action Center and government affairs program  

Mass RPAC  

NAR Code of Ethics  

Public policy positions


REALTOR® Day on the Hill


Legal Hotline registration


Questions about or

Information Technology Dept.

Subscription to MAR’s E-Messaging Service  

Housing market data

Communications Dept.

Bay State REALTOR® Print & Online Magazine


Media relations and press releases


REALTOR® public image ad campaign and materials


Charitable Foundation scholarships & grants  

Association policy or bylaws

Executive Dept.

Board of directors meetings


Election of officers


Volunteering to serve on MAR or NAR committees/workgroups


Membership status changes in office Membership affiliation, home address and other Department member records

Membership Dept.